FAQs
Frequently Asked Questions - FAQs
Do you have a question about apartments at Willow Springs Apartments? Our staff is happy to try to answer any questions you may have about our beautiful apartment community located in Folsom, CA.
Have a question that isnt answered here in our Frequently Asked Questions (FAQs)? Call us at (877) 586 - 8071 to speak with one of our leasing consultants.
Q. Where is Willow Springs Apartments located?
Willow Springs Apartments is an apartment community in Folsom, California in Sacramento County. We are located at 250 McAdoo Dr, Folsom, CA 95630.
Q. What's near Willow Springs Apartments?
Willow Springs Apartments is near:
- Highway 50
- Sacramento
- Kaiser Permanente Medical Offices
- Intel Corporation
- Micron Technology
- Mercy Medical Group (Mercy Hospital of Folsom)
- UC Davis Medical Center
- Folsom Lake College
- Folsom Cordova Unified School District
- Folsom High School
- Lake Folsom
- Palladio at Broadstone
- Folsom Outlets
- American River bike trails (Folsom bike trails)
- Folsom Lake
- Humbug-Willow Creek
- Castle Park
- Folsom City Zoo
- Nimbus Flat State Park
Q. Do you allow pets at Willow Springs Apartments?
Yes, we are pet-friendly and allow pets at Willow Springs Apartments. Please see our detailed pet policy for restrictions.
Q. What are the requirements to apply for an apartment at Willow Springs Apartments?
You must be 18 years or older to apply for an apartment at Willow Springs Apartments. You will be subject to screening and certain income requirements and rental standards. Please contact us for further details or apply now to see our leasing terms and conditions.
Q. How do I apply?
To apply for an apartment at Willow Springs Apartments, select one of our 1-bedroom, 2-bedroom and 3-bedroom apartments and click APPLY NOW to start your application online.
Q. How can I pay my rent electronically? Are there any fees?
You can pay via credit card for a small charge or use an ACH payment, which is free. Both can be done on our Resident Portal just use the Resident Login page on this website.
Want to download the "RENTCafe Resident" app to make payments and submit maintenance requests? Click below to download and start using "RENTCafe Resident" from Apple iTunes or Google Play.
When a resident signs up for this service, how is their rental payment tracked by IdentityIQ?
IdentityIQ integrates with your Yardi Voyager to access the data fields required to report on-time rental data to the credit bureaus.
Are there negative impacts tracked for late payments and communicated to the residents?
There are no negative impacts for late or missed payments. Only on-time rent payments are reported.
Does this apply to rental payments only, or other monthly lease charges (i.e., pet fee, utilities, etc.)?
This applies to rental payments only.
What fees are associated with this service on the residents side? Is it a one-time fee to set up the service, or a monthly recurring fee?
Fees are on a monthly reoccurring basis directly to the resident.
What type of correspondence will the residents receive from IdentityIQ regarding their credit? Emails? Texts?
IdentityIQ provides credit monitoring and identity alerts via email or via text if the resident downloads the IdentityIQ mobile app. The resident may also receive marketing emails from IdentityIQ once they choose a service.
Can clients access reporting on residents who have signed up for the service?
Clients will be able to access their partner portal, where they can view details about who has enrolled, which plans they chose, cancellations, and more.
Can IdentityIQ provide reporting on campaign performances to Yardi clients, such as emails, resident portal announcements, Resident Portal home page narrative, online leasing page narrative, etc.?
Yes! This can be provided upon request. Please note all links must be implemented with code tracking provided in this document for accurate reporting.
Results may vary. Some members may not see an increased score or increased creditworthiness. Lenders use a variety of credit scores and may make decisions about your creditworthiness based on a credit score different from those impacted by positive rental payment reporting.
Have another question?
Contact us and schedule a private tour today! We look forward to showing you Willow Springs Apartments offers Folsom, CA living at its finest!
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